Inflatable Sex Pillow for Couples
- About Us
- Shipping, Returns & Refunds
- Hi,Masturbation is a natural, intimate and harmless action to self-produce sexual pleasure. However, often misunderstood and demonised. Despite the myths, the truth is that it is perfectly NORMAL and healthy!
Shh, no worries - nobody can see us!
- 1- SHIPPING TIMESDepending on your location, shipping times will vary. On average, worldwide shipping takes 10 to 20 working days, and they are sent via e-packet (a low-cost, fast, trackable shipping option).Once we sent you the tracking number. Please, rest assured that your product is on its way. We are also users of courier companies, customs clearance procedures and so on. We do not have control over their step by step operation
2- FAULTY GOODSPlease Let us know at firstname.lastname@example.org
Please don’t use any faulty items for your safety and to be able to provide a refund.
3- RETURNS or EXCHANGE
We keep it simple!
Please, get in touch at email@example.com
Bear in mind that It only applies to faulty goods! Why? Because in the Sex toy industry any dispatched product is considered used. You´ve got this. Isn´t it? You never will receive a product previously received by another person.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, you only need to send us evidence of the issue (pictures, videos). After, a max. 4Forty-eight hours of discussion with the factory we usually send you a brand new product. Unless you decide to proceed differently, the quality of the evidence is vital to advance faster and avoid the shipment of new faulty products.
Our Address: 49 Crispin Street, London, England E1 6HQ, United Kingdom
- In case the situation requires to ship back the product, which is not common-
4- REFUNDS (if applicable)
Again, we keep it simple!
Once your evidence (pictures, videos) is received and inspected, we will send you an email to notify you that we have made a decision. We will also inform you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Any question, please get in touch at firstname.lastname@example.org
5- SHIPPING COST FOR RETURNS
Again, simple! Only for very special -delicate- cases, we will ask you to return the product. That's why your evidence and explanation of the problem are crucial!
To return your product, you should mail your product to Own Pleasures, 649 Crispin Street, London, England E1 6HQ, United KingdomYou will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We offer free shipping, be aware that the order could take up to 20 working days to arrive. Unless it is a product that required private/express delivery. Ex: Sex Dolls. We might have Sex Doll available at the USA & EU warehouse.
WE ARE WORKING
Please rest assured you are dealing with a serious company working hard to serve you at its best. We do not take your trust for granted, we respect you, and your privacy is our priority. We do appreciate the same respect for all our staff and transactions.
Questions & Help
Do you have questions? You couldn't find what you are looking for? Let us know and most likely we can help you to find it. email@example.com +44 7724065788